General FAQs

Standard panels will be shipped in maximum 1 month from the order.
Customized solutions will have a dedicated project timeline.

Once the product is shipped, we will keep you posted on the delivery date with a tracking number. It depends on your location. We ship worldwide.

The shipping costs will be calculated at the moment of shipment based on your address. We can ship worldwide.

Yes, we ship worldwide. The shipping costs will be calculated at the moment of shipment
based on your address.

Payment can be made by credit card and PayPal that guarantees the highest security of your data according to the international security standard.
As soon as the payment is confirmed, you will receive an order confirmation email.

Yes, you can cancel your order. Contact us at hello@levante.eco

Yes, the product has a 24 month guarantee.

Yes, you can return your order and get a 100% refund. If you have a problem with your
order, get in touch at hello@levante.eco within 14 days mentioning your order number and
you’ll receive all the help you need.

For any inquiries please contact us at hello@levante.eco

Levante CarbonCore solar panels are Made in Italy, CE certified, lifecycle assessed, and produced in an ISO 9001-certified facility that follows RoHS guidelines and KIWA IEC 61701 Salt Mist standards.

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